Legal

Privacy Policy

AUREV S.R.L. (“AUREV”, “we”) is committed to protecting your personal data. This policy explains what we collect through aurev.ai, why, and the rights you have over it.

Last updated: 2026-06-25

Who we are

AUREV S.R.L., based in Milan, Italy, is the data controller for personal data collected through this website.

What we collect

When you contact us or apply through one of our forms (traveller enquiry, advisor application, agency enquiry, or the support form), we collect the details you provide — such as your name, email address, phone number, company, and the contents of your message or request.

We do not sell your personal data.

Why we process it

We process these details to respond to your enquiry, assess your application, and provide the service you requested. The lawful basis is your consent and the steps taken at your request prior to entering into a contract.

Where you have separately opted in, we also use your email address to send you news, updates and offers. You can withdraw this marketing consent at any time without affecting the processing of your enquiry.

Where your data is processed

The personal data you submit through our forms is stored and processed within the European Union. Optional analytics and marketing cookies — used only if you consent to them — may involve limited transfers outside the EU/EEA; see “Cookies and analytics” below.

Cookies and analytics

Beyond the cookies strictly necessary to run the site, we only set analytics and marketing cookies if you consent to them through our cookie banner. You can change or withdraw your choice at any time via “Cookie settings” in the footer.

With your consent, we use Google Analytics 4 (Google) to understand how the site is used, and the Meta Pixel (Meta) to measure and improve our advertising. These providers may process limited usage data outside the EU/EEA, including in the United States, under appropriate safeguards such as the European Commission’s Standard Contractual Clauses. If you do not consent, these cookies are not set and no data is sent to these providers.

How long we keep it

We retain your data only as long as necessary for the purpose it was collected — to handle your enquiry or application, and to meet our legal obligations — after which it is deleted or anonymised.

Your rights

Under the GDPR you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You may also lodge a complaint with your local supervisory authority.

Contact us

To exercise any of these rights, or for any privacy question, contact us at hello@aurev.ai.